Our Recurring Service Packages (RSP) allows customers to select a service tier that meets their needs. The tiers listed below outline the three major tiers available to our customers. The Professional Services Tier allows customer to get a real feel for the level of service ShadowTech can provide, its a quick, easy and cost efficient way to establish a relationship between our teams. The Elite Service Tier takes IT support to the next level by further integrating into your daily operations and coordination of projects. Finally The Apex Tier! Our Apex tier is desired by customers with an intense and high paced project churn. Industries with a high demand for unique technical skillsets benefit from the Apex package the most because ShadowTech engineers become and extension of your organization, creating a cross-functional team capable of successfully facing any and all challenges Below outlines the specific capabilities of each package!